Terms of Use

1. The service

Moonvi Foods provides baby profiles, meal records, a food library, three-day food-introduction progress, reaction observations, meal calendars and plans, widgets, accounts, and membership features. Available features depend on your version and platform.

We may adjust interfaces, functions, and supported platforms as the product develops. We will provide reasonable notice where a change materially affects your rights.

2. Eligibility and guardians

You must have the legal capacity needed to use the service. A minor should use it only with the consent and guidance of a parent or guardian.

Information about a baby should be entered only by a parent or guardian entitled to manage it. Avoid entering sensitive information unrelated to food management and keep your device secure.

3. Accounts and security

Some local features can be used without signing in. Membership, cross-device, or other online features may require Sign in with Apple, WeChat, or HUAWEI ID.

You are responsible for protecting your device, platform accounts, and sessions. If you discover unauthorized use, sign out, contact the relevant platform, and notify us at moonsprout@163.com.

You may request account deletion from the account screen. Online account relationships and deletable information will be handled accordingly, but local records on your device must still be deleted by you in the app or system settings.

4. Local data and backups

Meal records are stored on the current device by default. Uninstalling the app, clearing data, device failure, an operating-system update, or changing devices may cause data loss. Check your backup status before important device operations.

We work to maintain stable data structures, but cannot guarantee recovery of local data lost because of the device environment, a third-party system failure, user error, or lack of backup.

5. Membership, purchases, and refunds

Membership benefits, price, and duration are shown at purchase. A product described as “Lifetime Membership” is a one-time purchase without automatic renewal, but remains dependent on the continued operation of the app and relevant services.

iOS and Google Play purchases are processed by the corresponding app store. Some Android or HarmonyOS channels may use WeChat Pay. Payment results, refunds, and disputes are also governed by the platform’s rules.

For an app-store purchase, request a refund from that store first. Contact us if you need help investigating duplicate charges, verification errors, or missing entitlements.

6. Acceptable use

You must not use the service unlawfully, attack or reverse engineer it, bypass purchase verification, abuse interfaces at scale, disrupt operation, or infringe another person’s rights.

You are responsible for the legality and accuracy of content you enter and for how you use it. We may restrict online features, suspend an account, or cooperate with authorities where needed to address unlawful or high-risk use.

7. Health and medical notice

Moonvi Foods records and organizes food and observation information. It is not a medical device and does not provide diagnosis, treatment, emergency care, or personalized medical advice, and it cannot replace a clinician’s judgment.

Age guidance, sensitivity labels, suggested observation days, and similar prompts are for everyday record-keeping only. Seek immediate professional and emergency care for breathing difficulty, altered consciousness, swelling of the face or lips, or another potentially serious reaction.

8. Intellectual property

The app’s software, interface, text, icons, brands, and other content are owned by us or their lawful rights holders. You may not copy, adapt, sell, or use them in a competing product without authorization.

You retain applicable rights in baby profiles, records, and photos you enter. Any permission granted to us is limited to providing features you request.

9. Availability and limitation of liability

We take reasonable steps to maintain the service but do not promise uninterrupted or error-free operation. Maintenance, networks, system updates, third-party outages, and events beyond reasonable control may affect features.

To the extent permitted by law, we are not liable for indirect or anticipated-profit losses, or losses caused by failure to follow medical advice or reasonable device and backup practices. Nothing excludes liability that cannot lawfully be limited.

10. Changes and termination

We may update these Terms for legal, functional, or operational reasons and publish the change in the app or on the website. If you disagree, you may stop using the service and request account deletion where applicable.

We may restrict or terminate related online services if you materially breach these Terms, threaten system security, or infringe the rights of others.

11. Governing law, disputes, and contact

These Terms are governed by the laws of the People’s Republic of China. The parties should first attempt to resolve disputes amicably; unresolved disputes may be brought before a court with jurisdiction.

Operator: Guangzhou MoonSprout Information Technology Co., Ltd. Email: moonsprout@163.com.