Privacy Policy

1. Scope and principles

This Policy applies to the Moonvi Foods app and its official website. We process information lawfully, fairly, and only to the extent needed to provide the product.

The website has no account system, forms, behavioral analytics, or tracking cookies. If you email us, we use your email address and message only to respond to and handle your request.

2. Information we process and why

Baby and meal records: You may enter a baby’s nickname, birth date, gender, and avatar, as well as meals, foods, amounts, acceptance, notes, photos, food-introduction progress, reaction observations, and meal plans. This information is used to display, edit, filter, and summarize your records and is stored on the current device by default.

Account information: If you choose Sign in with Apple, WeChat, or HUAWEI ID, we may receive a platform user identifier and profile information you authorize, and process sign-in credentials, linked-account status, and security tokens for sign-in, linking, sign-out, and account deletion.

Membership and transaction information: When you purchase or restore membership, we may process product identifiers, order numbers, transaction status, purchase receipts, purchase account identifiers, and entitlement status to complete payment, verify transactions, restore purchases, and provide support. We do not receive your full bank card number or third-party payment password.

Device, network, and operational information: To connect to services, maintain security, and troubleshoot faults, servers may receive the IP address naturally included in a network request and process app version, operating-system type, request time, service status, and de-identified error information. We do not use this to access contacts, precise location, or call history.

3. Device permissions

Camera and photo-library access is requested only when you choose to take or select a photo for a meal record. Refusing permission does not affect core features that do not require photos.

Network access supports account sign-in, membership purchase and verification, support, and online features you may choose to enable in the future. Notifications and widgets are controlled by your device settings.

4. Local storage, online services, and sync

Meal records are stored on your device by default. Uninstalling the app, clearing app data, losing the device, or failing to keep a backup may make local records unrecoverable.

Signing in does not mean all local meal records are automatically uploaded. If cloud sync or backup is introduced, we will explain its scope, purpose, and operation before activation and obtain consent where required.

5. Third-party platforms and services

Depending on your device and choices, the app may use Sign in with Apple, the Apple App Store, WeChat sign-in and payment, HUAWEI ID, and Google Play. These platforms process information under their own privacy policies.

We apply data-minimization principles when integrating third parties and expect appropriate safeguards. The current app contains no third-party advertising and no analytics service used for profiling or ad tracking.

6. Sharing, transfers, and disclosure

We do not sell personal information or share it with unrelated third parties, except as needed for sign-in, payment, transaction verification, or compliance with law.

If a merger, acquisition, asset transfer, or similar transaction occurs, the new holder will be required to continue following this Policy. We will provide notice and obtain authorization where a new purpose requires it.

We disclose information publicly only with your separate consent or where lawfully required by judicial or administrative authorities.

7. Retention and security

Local data remains under your control until you delete it in the app, clear app data, or uninstall the app. Account and transaction information is retained only as needed to provide services, resolve disputes, and meet legal obligations, after which it is deleted or anonymized.

We use access controls, transport encryption, least-privilege access, and sensitive-log redaction. No internet service can guarantee absolute security; if an incident occurs, we will take remedial action and provide legally required notice.

8. Your choices and rights

You can view, correct, or delete baby profiles, meal records, photos, plans, and other local content in the app. You can also sign out or request account deletion from the account screen.

You can withdraw camera, photo, notification, and similar permissions in system settings. Withdrawal does not affect processing already completed with permission, but related features may stop working.

To request access, a copy, correction, or deletion of online account information, or to raise a question or complaint, email moonsprout@163.com. We may verify your identity before responding within the period required by applicable law.

9. Children and guardians

Moonvi Foods is designed primarily for parents and guardians to record a baby’s food information. Users under 18 should use it with guardian consent and guidance. A guardian should decide whether information about a child under 14 is provided.

Guardians can use in-app controls or contact us to access, correct, or delete information about a child in their care. We do not use baby information for advertising profiles or targeted marketing.

10. Changes to this Policy

We may update this Policy when features, legal requirements, or processing practices change. Material changes will be communicated through the app, the website, or another reasonable method, and renewed consent will be requested where required.

11. Contact us

Operator: Guangzhou MoonSprout Information Technology Co., Ltd.

Email: moonsprout@163.com. We generally respond within 15 business days after receiving and verifying a request.